Italy Delays

Italy Customs delays

We have been advised by Poste Italiane that severe delays are still being experienced in processing postal items due to serious IT problems in Italian customs. This is still affecting all postal shipments from outside the EU. Although we are continuing to process and despatch items to Italy at the moment, due to these technical issues being experienced once they arrive they currently face delays of at least several weeks before being processed by customs and delivered by Poste Italiane. Our carriers are in constant dialogue with Poste Italiane but they have so far been unable to give us a date when these issues will be resolved.

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