Artwork Mapping

One of the key aspects of your products is the artwork, in order for us to print your products we need to know which artwork to use on each garment, and then also which artwork to use on each of your colours. To manage your products visit https://print.dtguk.com/manage Clicking a […]

Paying for your Orders

For ease when submitting orders daily we use a credit based system for all of our payments. You can either pay as you go on a per order basis or load up your account with credit which we will automatically charge when you submit orders into production. Order refunds In […]

UK Postage Pricing

All our postage prices for UK and International can now be found directly on or print on demand portal here: https://print.dtguk.com/postage

Why am I asked to select my garment colours?

When we import your products into the system we import all of the sizes and colours that you offer on each product, we ask that you “map” the colours you offer to the ones available on the garment. This is so that if you offer “Blue” as a colour you […]

What print areas can I choose on my products?

We offer a range of print areas on our garments, often the print areas available depend on the physically limitations of the garments. Our most popular print areas for T-Shirts are visualised below, they are left and right chest (Pocket prints), Full front and Full Back: On a unisex T-shirt […]

How to prepare your artwork in Photoshop

1. Transparency First remove any background colour that you don’t want printed or would like to remain transparent. You can either delete the layer or turn off its visibility in the layers panel. 2. Trim Next trim your design so that there are no transparent pixels surrounding your design. Image […]

How do I save a PNG from illustrator?

If you are working from an Illustrator file, while it is possible to export as a PNG from Illustrator, we do not recommend exporting the artwork from illustrator. It is best to export the artwork as a Photoshop document first and then saving it as a PNG from Photoshop. To […]

Marking orders as shipped

If you are using one of our API based integrations then we will automatically mark the order as shipped once it is dispatched from here*, we will also upload any tracking numbers and information automatically. If you are using one of our more manual methods to upload orders we can […]

How long does delivery take?

The time it takes to deliver your order really depends on where your customer is and what delivery method you choose. UK –  The most cost effective shipping method for UK customers is Royal Mail, you can choose between 24 and 48 hour delivery, we also have a range of […]