We understand that circumstances can change and you may need to cancel an order. Here’s what you need to know about our cancellation policy: Cancellation of an order may be possible if the order has not yet entered production. However, a restocking fee may apply depending on the stage of […]
Advanced Notice – Product price changes
This week we have been contacted from all of the main clothing suppliers to let us know that prices will be going up on many of their brands from 5th July 2022. We are currently waiting on the exact products which will be going up, we will try to give […]
New international Rates and services
From 1st Feb we will be switching our international tracked Mail service to Deutsche Post. With this move we are expecting an improvement in processing times, and the speed at which items arrive to their destination countries. There is no change required to you on the mapping of your postal […]
Italy Delays
Italy Customs delays We have been advised by Poste Italiane that severe delays are still being experienced in processing postal items due to serious IT problems in Italian customs. This is still affecting all postal shipments from outside the EU. Although we are continuing to process and despatch items to […]
Xmas UK last post and other important information
We are currently working on a production backlog of approx 5 working days, with this in mind we want to update with some suggestions for ensuring everything arrives in time for Xmas. For anyone using Standard Royal Mail 48 / Second Class we recommend switching to a faster service for […]
Gildan Delays
Due to a covid outbreak at one our suppliers we are experiencing delays receiving some Gildan stocks. The warehouse was temporarily closed and is now reopen but there appear to be delays with orders since 03.02. We are hoping to receive these tomorrow and will try to get orders turned […]
Brexit Transition Update (29.12.20)
With the end of the brexit transition on the 31st December 2020 there are some changes to the way products will enter the EU from here in the UK, whilst the deal is still being finalised we understand that VAT will be levied at the border and we have the […]
Christmas Opening Times
Between Christmas and New year our production is running as normal on all of the working days (29th / 30th / 31st) however our offices are running on reduced hours (from home) We are fully open as normal from the 4th Jan.
Further Stock Delays – Stanley Stella & More
Today we have been informed of further delivery delays from one of our key suppliers, this supplier has some exclusive product and brands, the main one being Stanley Stella. Orders placed today (Monday 30/11 will likely arrive in our warehouse on Friday 4/12, please factor this in when placing your […]
25.11.20 – Stock delays
We have received notice today from one of our suppliers that they are receiving orders well above their planned volumes. Due to this, it is delaying their ability to get orders out as quickly as usual. They are currently quoting a 2 working day pick time, meaning orders we place […]